Enabling the IDEXX Integration

Enabling the IDEXX Integration

Our integration with IDEXX allows you to submit lab requests to IDEXX's reference lab as well as to IDEXX's in-house analyzers.  When the results are available from IDEXX, they will automatically be imported into the applicable record, and the provider on record will be notified via a task.  In addition, the results will link to VetConnect Plus, in case you prefer to view the results there.

To enable the integration:
  1. Click on Settings
  2. Click on Add Ons
  3. Click on the plus icon next to the "IDEXX Integration" row
  4. Complete the form that appears by providing your VetConnect Plus username and password
  5. Click Enable

Once the integration is enabled, check to make sure that your VetLab Station(s) are properly connected as follows:
  1. In Vetter, click on Settings
  2. Click on "configurations" and select "View devices"
You can test the integration on your VetLab Station by viewing submitted labs on the VetLab Station under Settings > Home Screen > Display Pending List.

To complete the integration, you will need to map your existing inventory items to IDEXX's catalog.  To do this:

1.  Navigate to the applicable laboratory item
2. Click on edit 
3. In the "name" field, type in the IDEXX lab ID (i.e. 3006) or name and select the appropriate lab from the list (IDEXX's tests will start with "IDEXX:")
(For in-house labs please use the keyword "vetlab" and select the appropriate result from the list.)
4. Click save

The name of integrated labs cannot be changed from the inventory default.  If the name is modified before step 4 above, the mapping will be lost and the lab will not be seen by the integration.

If tests are processed outside of the recommended workflow, results can be manually entered into the test via the Vetlab Station.  Once these are entered, they can be saved and transmitted back to Vetter.


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