Managing the Zoetis Reference Labs Integration

Managing the Zoetis Reference Labs Integration

Our integration with Zoetis Reference Labs (formerly, ZNLabs, Phoenix Labs, and Animal Reference Pathology) allows practices to order reference labs from ZRL through their Vetter accounts.  Test results are automatically imported into the applicable patient record, including reference ranges, trends, and quick access to historical lab records.

Enabling the Integration
To enable the integration:
  1. Click on Settings
  2. Click on “add-ons”
  3. Click on the plus icon for the “Zoetis Reference Laboratories” line
  4. Complete the form that appears
If you do not have your ZRL credentials, please contact Zoetis for assistance.

Mapping Inventory 
In order to submit tests to ZRL, you will need to create inventory items (or edit existing inventory items).  

To create a new inventory item:
  1. Click on Inventory
  2. Click on “New Item”
  3. Enter the name of the test in the “name” field (you can review all of ZRL’s test catalog by typing “Zoetis” first)
  4. Complete the remainder of the form
  5. Click “Save + Done”
To remap an existing inventory item:
  1. Navigate to the item’s profile
  2. Click on “Edit Item”
  3. Enter the name of the test in the “name” field and select the applicable test from the list that appears
  4. Click “Save + Done”
Submitting Labs
The integration is built into the process of creating a medical record for the applicable lab.  To submit the lab:
  1. Create a medical record under the patient’s history or in a medical note.  Please be sure that “Zoetis” is set as the “Source”, and that “Send to Lab” is set to “Yes.”  
  2. After saving the record, you will be prompted to print the requisition form.  This form must accompany the sample so that the tests will be mapped back to the applicable medical record.
Multiple labs can be selected within a single medical record.  Multiple labs can also be combined into a bundle.
  
Reviewing Results
Test results will be automatically imported into the applicable medical record.  A task will notify the provider on record that results are available for viewing.  Results will include the test values, reference ranges, and a history of prior tests that were run for this patient. 

    • Related Articles

    • Midwest Veterinary Laboratory integration

      Our integration with Midwest Veterinary Laboratory (MVL) allows you to order reference labs from MVL directly through your Vetter account.  Test results are automatically imported into the patient's record, including reference ranges, trends, and ...

    • Working with the National Bio Vet Laboratory Integration

      Our integration with National Bio Vet Laboratory allows you to order reference labs from National Bio Vet through your account.  Test results are automatically imported into the applicable patient record, including reference ranges, trends, and quick ...

    • Weave integration

      Weave is an all-in-one communications platform committed to giving you the tools to acquire, retain, and engage customers more effectively.  Our integration allows Weave to access client, patient and schedule records in order to make it easier for ...

    • Using the Asteris integration

      Our integration with Asteris allows practices to submit digital imaging requests to their imaging devices from their Vetter accounts. When available, the images can be viewed directly from the medical record along with any available radiology ...

    • Submitting labs using the IDEXX integration

      This article will discuss how to submit reference and in-house labs using the IDEXX integration.  For instructions on how to setup the IDEXX integration click here. How to submit an integrated reference lab to IDEXX for processing: Create the lab ...